Our aim at Simply Basement is to provide our clients with a basement conversion design and build package that represents excellent value for money. As a client of Simply Basement, you will benefit from the following services, which go above and beyond many other Basement Conversion specialists in London.
Once a free, no obligation site survey has taken place on your home, you will receive a quotation from us that will have a clear breakdown of costs associated with your basement conversion. If you decide to choose us as your contractor, the price you sign up to will remain fixed. A percentage of the overall cost will be asked for at major milestones of your project, so you will never have to part with your entire money up front.
We provide a comprehensive, all in one service and oversee every step of the process from design of your basement conversion, planning and approval, right through to the actual construction. It starts with a free no obligation quotation with an accurate timescale for the project. If you’re happy to proceed, Simply Basement will draw up professional plans, which cater to your exact specifications and if necessary, deal with any planning permission on your behalf. If you wish to appoint your own architect and or structural engineer, we are also happy to work alongside them. Next, our very own Simply Basement construction team will bring those plans to life.
As a client of Simply Basement, you will benefit from the attention of a Project Manager; who’s on hand to ensure that the project is completed on time, and is as clear and simple as possible for you. This will include holding regular progress meetings with you to ensure that you always know the status of the job, and you’re free to ask any questions that you might have.
Simply Client Dashboard
Receive a second to none service with our online Simply Dashboard system. This innovative, fully automated system allows you the client to track and manage a number of important aspects to your project as well as allowing the Simply Project Management and Construction teams to successfully build your basement conversion. It centralises all the important information associated with your basement conversion project into one online user space with your own personal client login details.
Dedicated Customer Service
Alongside having a Project Manager, Simply Basement also have a dedicated customer service hotline, which is available for all clients to use. This team is on hand to take the hassle and strain away from you and chase the correct people for you. Throughout your project, our Management team will also be in regular contact with you to check that you are happy with the service you are receiving.